Services

Services

Building Access

The SUNY System Administration Building Access Policy outlines the security measures specifically designed to govern access control to the State University Plaza (SUNY Plaza). These procedures establish protocol to minimize the risk associated with intentional or unintentional acts or breaches of access against the State University of New York.

Policy and forms:

Accident Reporting

SUNY System Administration Employee Accidents:

Non-emergency Accidents:

Employees must notify their immediate supervisor as quickly as possible of any on-the-job injury or illness. The supervisor should be notified BEFORE the employee seeks medical treatment. Notify University Police, System Administration of all injuries.

Slips, trips and falls:

Spilled liquid and wet floors are one of the major causes of slips, trips and falls. If you spill something, please clean it up immediately. If you discover a spill or wet floor and need assistance, please contact Plaza Operations (320-1644). Report all other trip and fall hazards (malfunctioning elevators, holes in sidewalk, loose carpet, etc.) to Plaza Operations immediately.

Visitor Accident:

Contractor Accident:

Motorist Accident:

If you are in an accident, you are required by the NYS Vehicle and Traffic Law to stop and exchange information with the involved drivers.

  • If the accident caused property damage only, then exchange information about your driver license, insurance, and registration with the involved drivers.
  • If the property damage of any person is $1,000 or lessall the involved drivers can voluntarily complete a SUNY System Administration Internal Report of Motor Vehicle Accident no more than 5 days after the accident. 
  •  If a parked vehicle or other property is damaged, or if a domestic animal is injured, you must locate the owner or contact the police.
  • If the property damage of any person is $1,001 or moreall the involved drivers are required by the NYS Vehicle and Traffic Law to file a Report of Motor Vehicle Accident (MV-104). File form MV-104 with the DMV no more than 10 days after the accident. The DMV can suspend your driver license if you fail to report an accident.
  • If a person is injured or killed, you are required by the NYS Vehicle and Traffic Law to immediately notify the police. All the involved drivers and the police must file an accident report with the DMV. It is a crime to leave the scene of an accident that causes personal injury or death.
  • The accident appears on the records of all the involved drivers.  An accident listed on your driver record does not indicate that you were at fault. The DMV does not try to determine fault in an accident.
     
  • How do I get a copy of my accident report? Call or visit the local police agency or precinct where the accident occurred.  Ask the agency if your report is available and what the fee is.
    - OR -
    If the police and/or motorists' reports have already been filed and processed by the DMV, see Get an accident report for information about how to locate and access PDF copies of accident reports.

Fire and Evacuation Planning

The current Fire and Evacuation plan in place includes:

  • Instructions on how to evacuate during a fire
  • Evacuation Route maps
  • What to do if arson is suspected
  • How to use fire extinguishers
  • Fire Safety and Evacuation Team members and duties

SUNY personnel can find more information here.

Terrorism Preparedness

HOW TO RESPOND WHEN AN ACTIVE SHOOTER IS IN YOUR VICINITY

Evacuate

If there is an accessible escape path, attempt to evacuate the premises. Be sure to:

  • Have an escape route and plan in mind
  • Evacuate regardless of whether others agree to follow
  • Leave your belongings behind
  • Help others escape, if possible
  • Prevent individuals from entering an area where the active shooter may be
  • Keep your hands visible
  • Follow the instructions of any police officers
  • Do not attempt to move wounded people
  • Call 911 when you are safe
If evacuation is not possible,  Hide out

Find a place to hide where the active shooter is less likely to find you. Your hiding place should:

  • Be out of the active shooter's view
  • Provide protection if shots are fired in your direction (i.e., an office with a closed and locked door)
  • Not trap you or restrict your options for movement

To prevent an active shooter from entering your hiding place:

  • Lock the door
  • Blockade the door with heavy furniture 
  • Silence your cell phone
  • Turn off any source of noise Hide behind large items
  • Remain quiet
  • Remain calm
  • Dial 911, if possible, to alert police to the active shooter's location
  • If you cannot speak, leave the line open and allow the dispatcher to listen
Take action

As a last resort, and only when your life is in imminent danger, attempt to disrupt and/or incapacitate the active shooter by:

  • Acting as aggressively as possible against him/her
  • Throwing items and improvising weapons
  • Yelling
  • Committing to your actions

HOW TO RESPOND WHEN LAW ENFORCEMENT ARRIVES

Law enforcement
  • Officers usually arrive in teams of four (4)
  • Law enforcement's purpose is to stop the active shooter as soon as possible. Officers will proceed directly to the area in which the last shots were heard.
  • Officers may wear regular patrol uniforms or external bulletproof vests, Kevlar helmets, and other tactical equipment
  • Officers may be armed with rifles, shotguns, handguns
  • Officers may use pepper spray or tear gas to control the situation
  • Officers may shout commands, and may push individuals to the ground for their safety

The first officers to arrive to the scene will not stop to help injured persons. Expect rescue teams comprised of additional officers and emergency medical personnel to follow the initial officers. These rescue teams will treat and remove any injured persons. They may also call upon able-bodied individuals to assist in removing the wounded from the premises.

How to react
  • Remain calm, and follow officers' instructions
  • Put down any items in your hands (i.e., bags, jackets)
  • Immediately raise hands and spread fingers
  • Keep hands visible at all times
  • Avoid making quick movements toward officers such as holding on to them for safety
  • Avoid pointing, screaming and/or yelling
  • Do not stop to ask officers for help or direction when evacuating, just proceed in the direction from which officers are entering the premises
Information to provide
  • Location of the active shooter
  • Number of shooters, if more than one
  • Physical description of shooter/s
  • Number and type of weapons held by the shooter/s
  • Number of potential victims at the location

WHAT YOU CAN DO TO PREPARE AT HOME

Create an emergency communications plan

Choose an out-of-town contact your family or household will call or e-mail to check on each other should a disaster occur. Your selected contact should live far enough away that they would be unlikely to be directly affected by the same event, and they should know they are the chosen contact. Make sure every household member has that contact's, and each other's, e-mail addresses and telephone numbers (home, work, pager and cell). Leave these contact numbers at your children's schools, if you have children, and at your workplace. Your family should know that if telephones are not working, they need to be patient and try again later or try e-mail. Many people flood the telephone lines when emergencies happen but e-mail can sometimes get through when calls don't.

For more information on putting together a disaster plan, request a copy of the brochure titled Your Family Disaster Plan (A4466) from your local American Red Cross chapter. You may also want to request a copy of Before Disaster Strikes . . . How to Make Sure You're Financially Prepared (A5075) for specific information on what you can do now to protect your assets.

Establish a meeting place

Having a predetermined meeting place away from your home will save time and minimize confusion should your home be affected or the area evacuated. You may even want to make arrangements to stay with a family member or friend in case of an emergency. Be sure to include any pets in these plans, since pets are not permitted in shelters and some hotels will not accept them.

Assemble a disaster supplies kit

If you need to evacuate your home or are asked to "shelter in place," having some essential supplies on hand will make you and your family more comfortable. Prepare a disaster supplies kit in an easy-to-carry container such as a duffel bag or small plastic trash can. Include "special needs" items for any member of your household (infant formula or items for people with disabilities or older people), first aid supplies (including prescription medications), a change of clothing for each household member, a sleeping bag or bedroll for each, a battery powered radio or television and extra batteries, food, bottled water and tools. It is also a good idea to include some cash and copies of important family documents (birth certificates, passports and licenses) in your kit.

Copies of essential documents-like powers of attorney, birth and marriage certificates, insurance policies, life insurance beneficiary designations and a copy of your will-should also be kept in a safe location outside your home. A safe deposit box or the home of a friend or family member who lives out of town is a good choice.

For more complete instructions, ask your local Red Cross chapter for the brochure titled Your Family Disaster Supplies Kit (stock number A4463).

Check on the school emergency plan of any school-age children you may have

You need to know if they will they keep children at school until a parent or designated adult can pick them up or send them home on their own. Be sure that the school has updated information about how to reach parents and responsible caregivers to arrange for pickup. And, ask what type of authorization the school may require to release a child to someone you designate, if you are not able to pick up your child. During times of emergency the school telephones may be overwhelmed with calls.

SUNY New Paltz Video​

Run Hide Fight Training Video

DOHS Options for Consideration Active Shooter Training Video​​

Active Shooter-Pocket Card Information

Suspicious Package Handling

Typical characteristics of a mail or package bomb:

  1. Feel and Balance. Letter or packages that have unusual weight, is lopsided, is oddly shaped, or is oddly sealed. WARNING - EXAMINE MAIL GENTLY!
  2. Foreign Packages. If the item is from another country, is it expected? Do you have relatives or friends traveling? Did you buy something from an international organization, a charitable or religious group?
  3. Place of Origin. Check the delivery postmark. Is it a familiar one?
  4. Unrequested Deliveries. Is correspondence from the sender expected? Do the characteristics of the envelope or package resemble the expected contents? The addressee normally doesn't receive personal mail at the office.
  5. Unusual addressing or Delivery Instructions. There are unusually restrictive endorsements (i.e., "Personal" or "Private.") Parcel is endorsed "Fragile-Handle with Care" or "Rush-Do not Delay" and not professionally wrapped. The addressee's name and title are not accurate. The sender is unknown. There's no return address.
  6. Smell. Has a strange odor (i.e., smell of almonds or any other strange smell) coming from the package or letter.
  7. Sender's Writing. Any mail should be treated with caution if it features a foreign style of writing, not normally received, on the address. This goes along with the Place of Origin.
  8. Protruding Wires. Are there any protruding wires, strings, tape, etc?
  9. Wrapping exhibits previous use such as traces of glue, mailing labels, return addresses or tape. The parcel is secured with several types of tape. Excess postage on small packages.
  10. Sound. If there's any unusual sound or noise coming from the package (i.e., buzzing, ticking), the package should be treated with caution.

If the suspicious package has not been touched:

  1. If a suspicious delivery is spotted, do not touch it, and don't allow anyone else to touch it.
  2. Evacuate the area.
  3. During evacuation, leave doors and windows open.
  4. Keep people away from the area.
  5. CALL University Police. CALL 911
  6. Do not handle the suspicious object, and do not try to carry it outside.
  7. Do not place the item in water.

If an item is suspected during handling:

  1. Handle it very gently and while making sure not to turn it over or unbalance it, place the item in a corner of the room.
  2. Make sure the device is placed away from windows.
  3. Make sure the windows are open.
  4. Evacuate the room, and surrounding rooms if necessary. During evacuation, leave doors and windows open.
  5. Keep people away from the area.
  6. CALL University Police. CALL 911.
  7. Do not try to carry the device outside. Use the above procedures only.

Telephone Bomb Threat

Most bomb threats are hoaxes made in an effort to disrupt normal business. However, no bomb threat should be dismissed as a hoax without notifying the proper authorities immediately.  Upon receiving a telephone bomb threat it is important to notify your immediate supervisor and the University Police for System Administration as soon as the caller hangs up.

  1. Stay Calm. Take a deep breath and focus on what the caller says.
  2. Keep the caller on the phone as long as possible.
  3. Ask the questions in the Bomb Threat Checklist
  4. Complete the Bomb Threat Checklist
  5. Immediately dial 911 and then contact the University Police, System Administration at 320-1500.
    Campuses:  contact your campus University Police.
  6. Cell phones and electronic devices must not be used. They can trigger some types of bombs.
  7. DO NOT TOUCH anything suspicious.
  8. Lockdown the building according to instructions from your Administrator.

Rule Number One - Be Calm. Be Courteous. Listen, do not interrupt the caller.

Report any suspicious packages or bomb threats immediately.

First Aid

AED (automated external defibrillator)

First Aid Primer 

If you encounter someone who is injured, apply the emergency action steps:
Check-Call-Care.
  • Check the scene to make sure it is safe for you to approach. Then check the victim for unconsciousness and life-threatening conditions. Someone who has a life-threatening condition, such as not breathing or severe bleeding, requires immediate care by trained responders and may require treatment by medical professionals.
  • Call out for help.
  • There are some steps that you can take to care for someone who is hurt, but whose injuries are not life threatening.
    • Control Bleeding
      • Cover the wound with a dressing, and press firmly against the wound (direct pressure).

        • Elevate the injured area above the level of the heart if you do not suspect that the victim has a broken bone.
        • Cover the dressing with a roller bandage.

        If the bleeding does not stop: 

        • Apply additional dressings and bandages.
        • Use a pressure point to squeeze the artery against the bone.
        • Provide care for shock. 
    • Care for Shock
      • Keep the victim from getting chilled or overheated.
      • Elevate the legs about 12 inches (if broken bones are not suspected).
      • DO NOT give food or drink to the victim.
    • Tend to Burns
      • Stop the burning by cooling the burn with large amounts of water.
      • Cover the burn with dry, clean dressings or cloth.
    • Care for Injuries to Muscles, Bones and Joints
      • Rest the injured part.
      • Apply ice or a cold pack to control swelling and reduce pain.
      • Avoid any movement or activity that causes pain.
      • If you must move the victim because the scene is becoming unsafe, try to immobilize the injured part to keep it from moving.
    • Be Aware of Biological/Radiological Exposure
      • Listen to local radio and television reports for the most accurate information, from responsible governmental and medical authorities, on what's happening and what actions you will need to take. 
    • Reduce Any Care Risks
      • Avoid direct contact with blood and other body fluids.
      • Use protective equipment, such as disposable gloves and breathing barriers.
      • Thoroughly wash your hands with soap and water immediately after giving care.

More Information

Community Policing

What Is Community Policing?

Partnership
Effective community policing has a positive impact on reducing campus crime, helping to reduce fear of crime in Downtown Albany. It accomplishes these things by combining the efforts and resources of the University police with other city, county and state law enforcement departments within the community.

An Idea for the Times
Community policing is a collaborative effort between the police and the community that identifies problems of crime and disorder and involves all elements of the community in the search for solutions to these problems. It is founded on close, mutually beneficial ties between police and community members. Community policing offers a way for law enforcement to help re-energize our communities. Developing strong, self-sufficient communities is an essential step in creating an atmosphere in which serious crime will not flourish.

What Makes Community Policing Different?
Law enforcement has long recognized the need for cooperation with the community it serves. Officers speak to campus departments, businesses and neighbors; and participate in business and civic events. Foot, bike and horse patrols bring police closer to the city of Albany community.

How Does Community Policing Work?

Expanded Policing Goals
Crime prevention takes on renewed importance in community policing as the police and the community become partners in addressing problems of disorder and neglect that can breed serious crime. As links between the police and the community are strengthened over time, the partnership is better able to pinpoint and mitigate the underlying causes of crime.

Trust Is the Heart
Establishing and maintaining mutual trust inside SUNY Plaza's walls and outside on Albany's downtown streets. Trust will give the police greater access to valuable information that can lead to the prevention of and solution of crimes. It will also engender support for police activities and provide a basis for a productive working relationship with SUNY Plaza that will find solutions to local problems and downtown Albany problems.

Crime Data
System Administration Police